Question 1

What is included in the tour?

Accepted Answer

Your private tour includes:Private transportation in our luxury passenger vanVisits to hand-selected local wineries, breweries, cideries, and/or distilleriesExclusive guest perks at the venues, which may include a complimentary tasting or beverage, discounts, souvenir glassware, or other special offers (perks vary by venue and are subject to change)Bottled water and light snacksA safe, fun, and stress-free way to Sip Local. Ride Happy.

Question 2

How many guests can your van accommodate?

Accepted Answer

Our luxury van seats 15 passengers, including the driver, and comfortably accommodates up to 14 guests. If your group prefers a little extra space to relax and enjoy the ride, we recommend 11-12 guests, as a few seats are more compact than others.

Question 3

Are your tours private?

Accepted Answer

Yes! Every tour is completely private. Your group will never be mixed with strangers.

Question 4

How long are the tours?

Accepted Answer

Our standard tour is approximately 4.5 hours. We’ve designed our tours to give you plenty of time to relax, enjoy each venue, and take in the experience without feeling rushed. After all, a great day of sipping and exploring shouldn’t feel like a race!

Question 5

Where do you pick us up?

Accepted Answer

We pick-up and drop-off from one designated location (e.g., someone's home, a hotel, an Airbnb).

Question 6

Is there a minimum age?

Accepted Answer

All guests must be 21 years of age or older. You must present a valid government-issued photo ID at all venues.

Question 7

What is your cancellation policy?

Accepted Answer

Cancel 14+ days prior to your scheduled tour date for a full refund.Cancellations received 7–13 days prior to your scheduled tour date are eligible for a 50% refund.Cancellations received fewer than 7 days prior to your scheduled tour date are non-refundable.

Question 8

What happens if it rains or there is bad weather?

Accepted Answer

Tours operate rain or shine. All venues have indoor seating available. However, in the event of severe weather or hazardous road conditions (such as snow, ice, or other conditions that make travel unsafe), Happy Valley Hops & Vines Tours reserves the right to delay, reschedule, or cancel a tour. If weather may impact your tour, we will closely monitor the forecast and contact you as soon as possible to discuss the best option. If we cancel due to unsafe conditions, you'll have the choice to reschedule your tour or receive a full refund.

Question 9

What happens if a guest becomes intoxicated?

Accepted Answer

Our goal is for everyone to have a safe and enjoyable experience. We reserve the right to end a tour or refuse transportation if a guest's behavior becomes unsafe or disruptive.

Question 10

Is smoking or vaping allowed?

Accepted Answer

No. Our vehicle is our showroom. Smoking and vaping are not permitted inside the vehicle.

Question 11

Can we play our own music?

Accepted Answer

Yes! Connect your phone and enjoy your favorite playlist during the ride or send us your list of favorite songs and we'll create the playlist.

Question 12

Can we bring our own alcohol?

Accepted Answer

No. Outside alcoholic beverages are not permitted in the vehicle, and alcohol consumption is not allowed while riding in the van.

Question 13

Can we buy bottles or merchandise?

Accepted Answer

Please do! You're welcome to purchase bottles, cans, wine, gifts, or merchandise at any stop. We have plenty of space and keep a cooler in the van. We'll safely transport your purchases back with you.

Frequently Asked Questions